Terms of Service

Last updated: 4 August 2026 · Operated by Berkan Gümüşçıbık, İstanbul, Türkiye

1. What this service does

Polygrium converts an image, or a text description you provide, into a 3D model and engine-ready files. The service is provided on an "as is" basis. Output quality depends on your input and on machine learning models we do not control; we do not promise that any particular result is usable for your purpose.

2. Your account

• You sign in with Google or GitHub. You are responsible for that account.
• You must be old enough to enter a contract where you live.
• One person, one account. Sharing credentials to bypass limits is not allowed.

3. What you may upload

You must have the right to use the images you upload. You may not upload:

• content you do not own or have permission to use;
• images of identifiable people without their consent;
• sexual content involving minors, or content that is illegal where you or we operate;
• content intended to impersonate a real person or organisation.

We may remove content and suspend accounts that break these rules, without refund where the breach is clear.

4. Rights in the output

You own what you generate, to the extent such ownership is possible under applicable law, and subject to the licences below. We claim no ownership of your models. We do keep the right to store and process them to run the service.

The pipeline uses third-party models and libraries with their own licences. Those licences travel with the output and you must comply with them:

• DINOv3 (Meta) — permitted for commercial use, but requires the attribution "Built with DINOv3" to remain visible.
• TRELLIS.2 (Microsoft) and its shape-generation components — MIT.
• [PENDING] — the texture bake step currently depends on a component licensed for research use only. Commercial use of generated models is not granted until this is resolved. See section 12.

Sharing to the community. Publishing a model to the community page is optional and reversible. By publishing it you grant us and other users a non-exclusive licence to display it on the service and to let other signed-in users download the generated files, for as long as it stays published. You keep ownership. Unpublishing stops further downloads, but we cannot recall copies already downloaded. Do not publish anything you are not free to share.

5. Plans, payment and refunds

Paid plans are billed through Paddle (Paddle.com Market Ltd), who acts as merchant of record and issues your invoice. Prices are shown before purchase and may include tax depending on your location. Card details are entered on Paddle's checkout and never reach our servers.

• Subscriptions renew automatically until cancelled. You can cancel any time; access continues to the end of the paid period.
• Because generations consume compute the moment they run, a period that has been used cannot be refunded in full. If the service failed to produce a result, that generation is not counted against your quota.
• Consumers in the EU/UK have statutory withdrawal rights; where they apply, they override this section.

6. Limits and fair use

Each plan has a stated generation quota. Some operations that do not use a GPU — such as re-exporting an existing model — have separate daily limits. We may adjust limits to keep the service available for everyone, and will give notice of material reductions.

7. Your data and deletion

You can delete a model at any time; its files are removed from storage. We keep a record that the generation happened, without the files, for quota accounting and billing history. See the Privacy Policy.

8. Availability

We do not offer an uptime guarantee. The service depends on third-party GPU capacity and may be interrupted. We will not intentionally delete your files without notice while your account is active.

9. Liability

To the maximum extent the law allows, our total liability is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect or consequential loss, including lost profits or lost work.

10. Changes

We may update these terms. For material changes we will notify registered users by email or in the application before they take effect.

11. Governing law

These terms are governed by the laws of Türkiye, and disputes will be heard by the courts of İstanbul, Türkiye.

If you are a consumer, this does not take away the protection of the mandatory consumer rules of the country where you live, and you may also bring proceedings before the courts there.

12. Contact

support@polygrium.com